Case Wow Events

TELENOR SCAN THE LAND   

Telenor strives to be best in service within their field. To help achieve this goal, Wow Events in cooperation with Brindfors and Golin created the project ” Scan the land”. The idea was to turn Telenor’s most dissatisfied customers to passionate loyalists. Through social media, we found unhappy customers, and decided to pay them a visit. Before meeting them, we had done a thorough investigation. During the meetings we delivered unexpected surprises, solving their issues and proving that Telenor could deliver world-class service. This resulted in three case movies, produced in cooperation with the Intellecta company Unreel. The films were distributed widely via social media.

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